Articles & Resources
Inventory Management is Especially Important this Year
As year-end draws near, many businesses will be not only be generating their fourth quarter financial statements, but also looking back on the entire year’s financials. And what a year it’s been. The COVID-19 pandemic and resulting economic fallout have likely affected your sales and expenses, and you’ve probably noticed the impact on both. However, […]
How close do you get to your customers and clients?
Building a framework for authentic service. Good client service will cement a relationship with a client. Good client service will build political capital with the client for you and your company. Political capital is a goodwill reservoir that will help any client to overlook an occasional error on your part, even if the mistake was […]
Reviewing your Disaster Plan in a Tumultuous Year
It’s been a year like no other. The sudden impact of the COVID-19 pandemic in March forced every business owner — ready or not — to execute his or her disaster response plan. So, how did yours do? Although it may still be a little early to do a complete assessment of what went right […]
4 Steps to Improving Your Company’s Sales
Most salespeople would tell you that there are few better feelings in life than closing a deal. This is because guiding a customer through the sales process and coming out the other side with dollars committed isn’t a matter of blind luck. It’s a craft — based on equal parts data mining, psychology, intuition and […]